Tips and Questions on ordering CDs online


  1. How to order from secondsufis.com
  2. How do I pay for my order ?
  3. Is my order subject to sales tax ?
  4. Whom do I contact regarding questions about my order ?
  5. What is SecondSufis.com's refund policy ?
  6. I clicked on an item to add it to my shopping cart. But the shopping cart screen shows several items, not just the one I clicked. Sometimes, the same item is listed more than once. Why?
  7. How can I delete an item from my shopping cart ?
  8. What is SecondSufis.com privacy policy ?
  9. Is it safe to order from SecondSufis.com ?

How to order from SecondSufis.com

Click on the "Order CDs Online" button below. Add items on this page to your shopping cart. Click the "Checkout/View Cart" button at any time to complete your purchase or view/modify the contents of your cart. You can change or cancel your order at any time while you are shopping.

CCNow, our online retailer, accepts Visa, Mastercard, Discover/Novus, and American Express orders via a secure server.

Orders are usually processed the next day. All orders will be processed within 5 days.

All of our merchandise is represented accurately and completely on our web site. Sound samples are provided on most of the individual pages for each CD so you can check them out before buying the CD.

If the merchandise ordered does not arrive intact it will be replaced free of charge.

We encourage you to contact us with any questions you may have about ordering our merchandise. Please email info@secondsufis.com to contact us directly.

To speak to our online retailer, CCNOW, regarding billing questions, order status, order cancellation, or returns/refunds, please call 1-877-CCNOW-77, or email service@ccnow.com. CCNOW will respond to your question within one business day.

You may also contact CCNOW at:
CCNOW / The Online retailer
706 Philadelphia Pike, Suite 5-B
Wilmington, DE 19809

or visit CCNow's web site.


How do I pay for my order ?

CCNow, our online retailer, accepts Visa, Mastercard, Discover/Novus, and American Express.


Is my order subject to sales tax ?

No. Our online retailer, CCNOW, is located in Delaware, which means they are not subject to sales tax.


Whom do I contact regarding questions about my order ?

We encourage you to contact us with any questions you may have about ordering our merchandise. Please email info@secondsufis.com to contact us directly.

To speak to our online retailer, CCNOW, regarding billing questions, order status, order cancellation, or returns/refunds, please call 1-877-CCNOW-77, or email service@ccnow.com. CCNOW will respond to your question within one business day.

You may also contact CCNOW at:
CCNOW / The Online retailer
706 Philadelphia Pike, Suite 5-B
Wilmington, DE 19809

or visit CCNow's web site.


What is SecondSufis.com's refund policy ?

You will receive a full refund (including shipping) up to 30 days after you place an order if you are not satisfied. We represent all of our merchandise completely and accurately. We encourage you listen to the sound samples (mp3 and wav format) from the CDs before ordering. If you receive damaged merchandise we will replace it promptly free of charge.


I clicked on an item to add it to my shopping cart. But the shopping cart screen shows several items, not just the one I clicked. Sometimes, the same item is listed more than once. Why?

This is because you previously added those other items to the shopping cart. The other items will stay there (even for several hours) because our shopping cart remembers which items you previously put into the cart.


How can I delete an item from my shopping cart ?

To delete an item, change the quantity to 0.


What is SecondSufis.com privacy policy ?

Customers are asked to supply the following information when placing an order...

This information is used for the purpose of filling an order and communicating with our online retailer, CCNOW, regarding billing. SecondSufis.com does not see your credit card number, since CCNOW handles all of our credit card billing. Both SecondSufis.com and CCNOW treat customer information as private and confidential. We will not disclose this information to other individuals or organizations unless required by law. We will not distribute customer information to be used in mailing lists, surveys, or any purpose other than what is required to fill your order. SecondSufis.com is committed to safeguarding our customers' privacy.


Is it safe to order from SecondSufis.com ?

Our shopping-cart software runs in Secure Mode on your web browser, using SSL (Secure Sockets Layer) to encrypt sensitive data such as credit card numbers. When you press the checkout button, your browser will be automatically switched to Secure Mode in order to collect the billing and shipping information. All modern web browsers support the SSL standard, but you may choose to checkout using Non-Secure Mode if necessary.

In addition our online retailer, CCNOW, uses a number of fraud protection measures, including using AVS (Address Verification Service).